The business process management sector is very mature – with billions of pounds spent on developing software and on developing services. It has led to big savings in industry and companies becoming very large.
But this project is not about business process management.
Business process management is about streamlining processes, making sure the right task follows the right task. To use a football analogy, the football team manager is in charge of the processes and procedures the team uses to try to win the match.
Software for domain experts is about helping the individuals to do their jobs better and gather together better information to make decisions. So to continue the football analogy, a footballer (if he had time to look at a computer screen) might refer to software to give him knowledge about the skills of other players, or which move is the best one to make next, or probabilities of where the ball is likely to be.
There’s no competition between the two (process management and software for domain experts) but they are different.
There are times when they overlap (for example, expert decisions are part of a business process) but they are not the same thing.
Can the ‘Software for Domain Experts’ subject become as mature and evolved as business process management is?
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